SKU
WAR-ATG-1YEAR

1 Years Extended Return To Base ATG Computer System Warranty

$109.00

ATG Extended Warranty is designed to protect customers from paying any additional costs associated with faulty hardware that is already outside of the normal manufacturer warranty period, as well as any associated labour costs incurred during the war...

Out of stock
SYS-WAR-1YRS

1 Years Extended Return To Base ATG Computer System Warranty

Extended Warranty Cover:

ATG Extended Warranty is designed to protect customers from paying any additional costs associated with faulty hardware that is already outside of the normal manufacturer warranty period, as well as any associated labour costs incurred during the warranty cover period. The normal period of labour warranty cover for any ATG System is 12 months only. However, ATG can now offer customers purchasing ATG built systems an extended warranty period for both parts and labour, for a period of 1,2, or 3 years (At the customer’s choice) from the invoice date.

  • 1 Year Extended Return To Base (RTB) Warranty
  • Turn-around Time: Within 1 week of Receiving & Testing of the Item
  • Replaces EOL Products with Nearest In Stock Equivalent

Express Warranty Replacement:

Generally, the warranty turnaround time for systems can take up to anywhere from 2 to 4 weeks, heavily dependent on manufacturer or supplier support for the given product(s) at fault. The key benefit when buying any ATF Extended warranty is that, within warranty cover period, will process the claim with the highest priority and replace any faulty parts immediately from our own inventory with new stock whenever possible, and aim to have the job completed within a week at the most, from the date of return.

No Lemon Guarantee:

As a peace of mind, if your system is not working the way it should, or if we cannot fix the issue and it has been returned to us at least twice within the warranty cover period of your purchase, we will replace it with a new one. This policy applies only to the system components, and does not apply to any accessories, consumables, software, external devices or peripherals.

Warranty Terms & Conditions

ATF Extended Warranty is still based on our normal terms and condition as set on our website. How a extended warranty is different, is that if the period of extended warranty cover purchased is longer than the manufacturer’s warranty, the product will still be covered for warranty by ATG directly. The turnaround time for doing the extended warranty claim is also being made our top priority when dealing with warranty claims.

ATG will also apply a Tamper Proof warranty sticker to the back of the system case in every system built. This is done as part of our strict Quality Control. It is not used to prevent customers from accessing the inside of their computer in the future. Removal of this warranty sticker will only void any claims of loss, incomplete, damaged hardware, or incorrectly installed hardware in a system upon arrival. Customers should be able to verify their computer components in the system through software without opening up the case. When a ATG system is deemed faulty or contains an incorrect configuration, we require that systems to be returned to us have the warranty sticker still attached to ensure there has been no tampering. By removing this sticker customer will also accept to pay for any labour/courier costs associated with future warranty claims of the system. A new sticker will be applied when the system has been repaired by authorised ATG technicians to ensure the warranty terms and conditions have not been breached.

All work performed will be done with care when working with customers system, however ATG is not responsible and will NOT be liable in any way for incidental, consequential or indirect loss resulting from faulty systems or parts. ATG is not responsible for any data loss; backing up of data is the responsibility of the customer. ATG does not provide a backup or data recovery service when sending hard disks for warranty claims. Hard drives sent for warranty are always replaced with a new or refurbished equivalent unit.

ATG Extended Warranty does NOT cover for any software or installation issues e.g. computer viruses, trojans, worms, drivers or system software updates for any computer where ATG did not install the software originally. Should any warranty claims arise where software installed by the customer is at fault, our standard labour charges will be applied.

Extended Warranty is provided solely on products sold by ATG. Other faulty products used in conjunction with a system covered by Extended Warranty Cover that were not purchased from ATG will not be covered under warranty.

Notes: we can reserve the right to not offer extended warranty on any system at our discretion.

Extended Warranty covers hardware faults caused by manufacturing defects. If any item is found to be mishandled, modified, tampered with, abused, physically damaged, improperly installed and used, or damaged caused by power surges, electrical faults or lightning strikes, warranty will be void. Products returned that show evidence of user induced damage, over clocking, tampering or modification, will also be rejected. This includes improper installation of the CPU heat sink, scratches on motherboard, failure of fan/heat sink, broken or damaged parts, cutting of cables or the soldering of components.

More Information
Color Black
Brand ATG